SportZone Scaled to 5 Stores with One Dashboard

SportZone is a digital agency specializing in sports and outdoor e-commerce. They manage online stores for 5 different brands, each with its own product catalog and customer base.

The Challenge

• 5 separate e-commerce stores with different brands and product lines
• Each store needed its own chatbot with brand-specific responses
• Central management was impossible with separate tool subscriptions
• Total catalog of 25,000+ products across all stores

The Solution

SportZone chose Mikabot’s Business plan for multi-store management:

1. Created 5 separate stores within one Mikabot account
2. Imported each store’s product catalog independently
3. Configured brand-specific widget colors, welcome messages, and tones
4. Set up per-store analytics dashboards for each client

The Results

After 6 months across all 5 stores:

• Single dashboard to manage all 5 chatbots
• Complete data isolation between client stores
• 18% average increase in conversions across all stores
• Per-store billing reports for easy client invoicing
• Saved 20+ hours per week in manual support work across brands

What They Say

“Managing 5 different chatbot tools was a nightmare. Mikabot’s multi-store feature lets us run everything from one place with proper data isolation for each client. It’s exactly what an agency needs.” - Mark van Dijk, Managing Director