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MikabotMikabot

The Chatbot built for E‑commerce sites

Increase sales by helping your customers immediately. Mikabot handles product questions, recommendations, and more.

Automate conversations Improve customer happiness Increase your sales
Try it for free

Mikabot

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Ask about our products and services...

The Challenge

Most visitors leave with unanswered questions. Your support team can't be everywhere at once - and that costs you sales every day.

Slow replies kill intent

Visitors ask about shipping, sizing or returns, but then leave if they don't get an answer quickly enough. By the time someone responds, their "I want this now" moment is gone.

Support is overloaded

Your team keeps answering the same questions about availability, delivery, and compatibility instead of helping customers who need real attention.

Product discovery is broken

Visitors don't always know what they're looking for. Traditional search and filters cannot guide them the way a knowledgeable salesperson would.

A chatbot built to Sell more

You know this: Good conversations make better customers.

Easy product synchronization

Easy product synchronization

Simply add your website's URL to catalog products and services, or use CSV or XML. Mikabot learns your entire product range automatically.

Analytics

Analytics

Track every interaction. See what customers ask and discover trends. Use the newly acquired insights to optimize your business.

Human Handoff

Human Handoff

Seamlessly transfer complex conversations to your support team when your Chatbot's AI think it's appropriate or required.

Manage multiple brands

Manage multiple brands

Manage multiple sites from one dashboard with complete data isolation between brands.

Supports multiple languages

Supports multiple languages

Speak your customers' language. Built-in support for English, Dutch, French, and German.

Business Usecases for running Mikabot

Webshops

Automate product questions and drive conversions with personalized recommendations around the clock.

Support Teams

Let AI handle the common questions so your team can focus on complex issues that need a human touch.

Marketplace Sellers

Embed a chatbot on your marketplace listings to answer buyers instantly and close more sales.

International business websites

Serve customers in multiple languages without hiring multilingual support staff.

Agencies

Offer Mikabot as a value-add service to your e-commerce clients with white-label options.

Subscription & D2C Brands

Reduce churn by letting Mikabot handle subscription changes, reorder reminders, and loyalty questions - so customers stay longer and spend more.

Seasonal & Flash Sales

Handle 10× traffic spikes during Black Friday, launches, or flash sales without scaling your support team - Mikabot absorbs the surge automatically.

Ready to boost your Sales conversions?

Try it out for free. No credit card required.

Built Together with our clients

We collaborate with our clients. Your feedback drives every improvement.

Direct help from a human coworker

Every new client gets a direct support email address. No ticket queues, no chatbots. When you need help, a real person answers.

High pace of development

We ship updates and fixes continuously. Your feedback doesn't sit in a backlog — it becomes a feature or fix within days.

We listen to you for targetted improvements

As an early-stage company, we genuinely listen. Tell us what you need and watch it happen. We build Mikabot with you, not just for you.

Setup in Minutes

From sign-up to live chatbot in 3 simple steps. No code, no long onboarding.

1

Create your business account & import products

Sign up, verify your email and create your first store. Import your product catalog via CSV, XML feed or a scheduled URL. Mikabot indexes everything: names, prices, images, categories and variants.

2

Configure your chatbot

Set the tone of voice, define response templates and configure how Mikabot handles contact requests, frustrated users or questions it can't answer. Make it sound like you.

3

Embed the widget & go live

Copy-paste a single script tag into your website. From that moment, visitors get instant product recommendations, answers to their questions and human handoff when needed.

Mikabot in Action

Try Mikabot at arborix.be, where a personalized Mikabot helps people find plants and accessories.

Mikabot chatbot live on the Arborix website, guiding a visitor toward the right plants

Frequently Asked Questions

How does Mikabot learn about my products?
You can import your product catalog via CSV upload or by connecting a Google Shopping XML feed URL. Mikabot parses your product details - names, descriptions, prices, categories, images, and more - and keeps everything up to date with automatic scheduled re-imports from your feed. No manual product entry needed.
Which languages does Mikabot support?
Mikabot currently supports English, Dutch, French, German, Spanish, and Italian. Each store can activate multiple languages, and Mikabot automatically detects which language your customer is writing in and responds accordingly.
Can I use Mikabot on multiple stores?
Yes! Depending on your plan, you can connect Mikabot to multiple stores. The Free and Single plans include 1 store, Pro supports up to 5, and Business offers unlimited stores. Each store has its own products, settings, branding, and team members - all managed from one dashboard.
What happens when the AI can't answer a question?
Mikabot gracefully guides the customer toward help. It can direct them to your contact page or email, and with chat-to-email enabled, customers can leave their email so your team can follow up personally. It also recognizes frustrated users and responds with empathy before offering next steps.
How long does it take to set up?
Most businesses are up and running within 10 minutes. Sign up, verify your email, create your store, and optionally import your products. Mikabot comes pre-configured with smart defaults, so you can start chatting right away.
Is there a free plan?
Yes - Mikabot offers a free plan that includes 1 store, up to 500 products, and 500 AI-powered messages per month. It's fully functional with multi-language support, product recommendations, and chat logging included. Paid plans start at €26/month when you're ready to scale.
How does Mikabot compare to other chatbots?
Mikabot is purpose-built for e-commerce, which sets it apart in three key ways: it integrates directly with your product catalog via CSV or Google Shopping feeds so recommendations are always accurate and up to date, it supports six languages with automatic detection so you never miss a customer, and the entire setup takes under 10 minutes with no coding or developer resources required. See the full comparison →