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Features

How Mikabot can help you sell more

Mikabot combines AI-powered chat, product intelligence, and analytics to turn your e-commerce support into a revenue channel.

Core Features

Six powerful capabilities, one simple platform.

Product Database Sync

Import your full product catalog via CSV, XML feed, or direct URL. Mikabot indexes every product, variant, and attribute so it can answer detailed questions instantly.

Multi-Language Support

Serve customers in English, Dutch, French, and German. Mikabot auto-detects language and responds naturally - no manual translation needed.

Conversation Analytics

Understand what your customers really want. Track conversation volume, popular questions, conversion paths, and drop-off points in a real-time dashboard.

Human Handoff

When a conversation needs a human touch, Mikabot seamlessly transfers the chat with full context to your support team. No information is lost.

Multi-site Management

Run multiple e-commerce brands from one Mikabot account. Each store gets its own product database, chat widget, and analytics - completely isolated.

Role-Based Access Control

Keep your team organized with admin, editor, and viewer roles. Control who can manage products, view analytics, or configure chatbot behavior.

Smart Product Sync

Connect your product catalog once and Mikabot keeps it up to date. Whether you use Shopify, WooCommerce, or a custom platform - we support them all.

  • CSV, XML, and URL import methods
  • Automatic product variant detection
  • Scheduled sync to keep data fresh
  • Handles catalogs with 100,000+ products
Product sync dashboard

Multi-Language Intelligence

Your customers speak different languages - so does Mikabot. Built-in support for EN, NL, FR, and DE with natural, context-aware responses.

  • Auto-detects customer language
  • Native-quality responses in 4 languages
  • Per-language product descriptions
  • Localized currency and formatting
Multi-language chat interface

Conversation Analytics

Every conversation is a data point. Mikabot tracks what customers ask, what they buy, and where they drop off - giving you actionable insights to optimize your store.

  • Real-time conversation dashboard
  • Conversion attribution tracking
  • Popular question insights
  • Exportable reports (CSV, PDF)
Analytics dashboard

Personal Support, Real People

We believe great software starts with listening. Our team closely collaborates with every client and continuously improves Mikabot based on your feedback. We personally read and process all feedback before involving AI in execution - because understanding your needs is something we never automate.

  • Every piece of feedback is read by a human first
  • Continuous improvements driven by real client needs
  • Direct collaboration with our development team
  • AI assists execution, but humans guide the direction
Personal support and collaboration
Customer
Customer
Customer

No credit card required. Set up in under 10 minutes.

Start Automating Today

Join hundreds of e-commerce stores using Mikabot to sell more with less effort.