Account setup

Use this checklist when you create the workspace for a store or client account.

Step 1: Sign up

1. Visit mikabot.chat/signup
2. Enter your full name, email address, and a password
3. Click Create Account
4. Check your inbox for a verification email and click the confirmation link

Step 2: Complete your profile

After verifying your email, add the details Mikabot needs for routing and reporting:

• Add your company name
• Set your timezone
• Choose your default language (EN, NL, FR, or DE)

Step 3: Add your first store

Go to Settings → Stores and click Add Store. Keep these details ready:

• Your store’s URL
• A product feed (CSV, XML, or sitemap URL)
• Your store’s primary language

Step 4: Invite team members

Go to Settings → Team to invite colleagues:

• Admin: full access to settings, stores, billing, and team management
• Editor: can manage product data and chatbot configuration
• Viewer: can read analytics and conversation history

Common questions

Can I change my email address? Yes. Go to Settings → Profile and update your email. You’ll need to re-verify.

Do you support SSO? SSO is available on the Business plan. Contact sales to plan implementation.

How do I delete my account? Go to Settings → Profile → Delete Account. This action is permanent, so export anything you need first.